Privacy Policy | EastGate

We engage in the system development business. To ensure the proper handling of all personal information used in our business, we have established this Privacy Policy as a code of conduct that all our employees must follow and shall commit to thorough compliance with it.

1	We will comply with laws, government guidelines, and other norms related to the handling of personal information. To this end, we have formulated and will appropriately operate a Personal Information Protection Management System in accordance with the Japanese Industrial Standard "Personal Information Protection Management Systems – Requirements" (JIS Q 15001).

2	We will acquire, use, and provide personal information appropriately, considering the nature and scale of our business. This includes ensuring that personal information is handled only within the scope necessary to achieve the specified purposes of use and taking measures to prevent handling beyond this scope.

3	When outsourcing all or part of the handling of personal information, we will conduct necessary and appropriate supervision to ensure the safe management of the personal information entrusted to the company.
4	We will not provide personal information to third parties without the individual's consent unless required by law.
5	We will implement measures to prevent and rectify the leakage, loss, or damage of personal information.
6	We will strive to respond appropriately and promptly to complaints and inquiries regarding the handling of personal information. We will also accept requests for the disclosure of retained personal data and records of third-party provision.

7	For complaints and inquiries regarding the handling of personal information, requests for the disclosure of retained personal data or records of third-party provision, or inquiries about this policy, please contact our "Personal Information Complaint and Consultation Desk."
8	We will continuously improve our Personal Information Protection Management System.

Established: August 13, 2008
Last revised: July 9, 2024

EastGate Corporation
President: Yasuto Usui
Personal Information Protection Manager: Hiroshi Kawasaki

Handling of Personal Information in Our Company

1	Purpose of use of personal information
	Based on the fact that our company's business is system development and operation, website creation, etc., we define the purpose of use of personal information handled by us as follows:
1)	Customer's personal information
	・To implement and appropriately manage contract details
2)	Personal information handled in operations entrusted by business partners
	・To implement and appropriately manage contract details
3)	Personal information of business partners
	・To appropriately manage the contents of contracts with business partners.
4)	Personal information of those who are interested in joining our company
	・To communicate with those interested in joining our company and those who have applied for employment with us on recruitment, job openings, etc. ・ To conduct recruitment and selection procedures
5)	Personal information of the person who contacted us
	・To accurately understand and deal with inquiries and contact details ・To improve our customer service attitude, etc.
6)	Publicly available information such as directories of corporations, organizations, etc. sold to the general public, web, newspapers, magazines, etc.
	・To provide information about our services and products
※	In cases where the purpose of the use is individually notified, it shall be in accordance with the purpose of use.
※	In the above purpose of use, the item "to properly manage the contents of the contract" includes "use at the stage before entering into a contract" and "use after the contract is terminated.

2	Contact for inquiries regarding the handling of personal information
	Personal Information Complaints and Consultation Desk EastGate Corporation Personal Information Protection Manager Hiroshi Kawasaki E-mail: info@eastgate.co.jp TEL: 03-6280-7746 (Hours: Monday to Friday: 9:30 a.m. to 6:30 p.m., excluding national holidays)
	＜Name of authorized personal information protection organization and contact for complaint resolution: ＞ Japan Institute for Promotion of Digital Economy and Community Personal Information Protection Complaint Consultation Office (JIPDEC) Address: Roppongi First Building 12F, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032 Toll-free number: 0120-700-779 Toll-free number: 0120-700-779
※	*For matters related to retained personal data, such as the purpose of use of retained personal data and procedures for requesting disclosure, etc., please contact the above "Personal Information Complaints and Consultation Desk". We will reply without delay.

3	About our website
1)	Our website partially uses cookies to provide the best service to our customers, but we do not obtain information that can identify individuals from these cookies.
2)	We use Google Analytics provided by Google Inc. for the purpose of understanding the usage status of our website. However, these cookies do not contain personally identifiable information. For more information about Google Analytics and Google's privacy policy, please refer to the following websites:
	Google Analytics official website http://www.google.com/intl/ja/analytics/ Google's privacy policy http://www.google.com/intl/ja/policies/privacy/
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